FAQs

Q1. Are your products original and authentic?

Yes, all our products are 100% original and licensed products.

Q2. Where is your location? I want to visit.

We are an online store based out of Riyadh with no physical shops. Check our retailers’page for a hands-on experience!

Q3. Is there any minimum quantity on orders?

There is no minimum quantity on any orders. Shipping is a flat fee of 30,00 SAR.

Q4. What are your payment options?

Currently we only accept transfer & Cash on Delivery.

Q5. What about Cash on Delivery safety?

We currently accept cash on delivery using a POS machine with no contact.

Q6. How long does it take to deliver? Do you accept International Orders?

It takes 1 – 4 business days for delivery. We only operate in KSA.

Q7. Can I return my purchase?

We accept returns within 7 days of receipt if the products are defected/ wrong product was shipped. We also accept returns on products that have not been opened and remain in the original packaging.

Q8. I cannot find my favourite character/product!

We always try our best to get it! Please check our list of super retailers.

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